For ages 21+

96vip's commitment to responsible gaming

96vip is committed to keeping fun and safety together — use deposit limits, self-exclusion, and 24/7 support to keep your gaming healthy and in control.

Why is responsible gaming important?

Online casino and sports betting are exciting forms of entertainment — but they should always stay within the bounds of entertainment. 96vip believes that with the right knowledge and awareness, every player can enjoy themselves while staying protected.

Gambling should never be considered a source of income. It is for entertainment only, and you should only wager what you can afford to lose. At 96vip, we provide several practical tools and features to support the well-being of every player.

Important warning: Gambling can be addictive. Gaming should always be for entertainment, not out of compulsion. If you feel that gaming is having a negative impact on your life, contact our support team immediately.

Age requirement: You must be at least 21 years old to register and play at 96vip. We do not allow minors to create accounts or play.

Our protection tools

Set deposit limits

You can set a maximum daily, weekly, or monthly deposit amount. Once set, the limit takes effect immediately, and any increase will only apply after a specified waiting period.

Self-exclusion

If you want to take a temporary or long-term break, choose self-exclusion. During this period your account will be suspended and you will not be able to log in or place bets.

Time-out feature

If you feel you need a break during play, use the time-out option. You can pause your account for anywhere from a few hours to a few weeks — whenever you feel the need.

Activity reports

View your gaming history, total wager amounts, and win/loss data at any time. Understanding your own patterns makes it easier to make informed decisions.

24/7 support service

96vip's live chat and email support is active seven days a week, twenty-four hours a day. Our team is ready to help you with any issue in both Bengali and English.

Age verification

Age verification is mandatory at registration. Only people aged 21 or above can create an account and play at 96vip.

Recognize the warning signs

If you notice any of the following signs in yourself or someone you know, it is important to seek help quickly. These are common indicators of problem gambling:

Spending more than your budget and feeling regret afterwards.
Feeling the urge to bet more to try to win back money you have lost.
Neglecting family, friends, or work to spend time gambling.
Repeatedly trying to stop gambling but failing each time.
Gambling with borrowed money or money taken from others.
Lying to family or close ones about your gambling.
Turning to gambling as a way to cope with anxiety, stress, or depression.
Remember: If even one of the above signs applies to you or someone you know, it is not a sign of weakness — asking for help takes courage. The 96vip support team is here for you.

Tips for playing safely

Follow these simple guidelines to ensure an enjoyable experience at 96vip:

1

Set a budget

Set aside a specific amount before you play and never go beyond that limit. If you lose it, treat it as the cost of entertainment.

2

Respect your time limits

Instead of playing for long stretches at a time, take breaks in between. Use the time-out feature to manage how long you play.

3

Take a break after losses

Continuing to play out of anger or frustration after a series of losses is dangerous. Pause your account in that moment and come back with a clear head later.

4

Family responsibilities come first

Never bet with money meant for bills, savings, or essential family expenses. Keep gaming strictly within your entertainment budget.

5

Set deposit limits

Set daily or weekly deposit limits from your account settings. This will automatically protect you from overspending.

6

Let someone close know

Tell someone you trust about your gaming habits. Mutual accountability helps you maintain responsible gaming.

How to use 96vip's tools

After logging in to the 96vip platform, go to the "Account Settings" section to find all responsible gaming tools. Here is a brief overview of each step:

Setting deposit limits

Go to Account Settings → "Responsible Gaming" → select "Deposit Limits". Set your daily, weekly, or monthly limit. Lowering a limit takes effect immediately. A waiting period applies to any request to increase a limit.

Activating a time-out

Go to Account Settings → "Responsible Gaming" → "Time-Out" and choose your preferred duration. During this time, no bets or deposits can be made on your account.

Applying for self-exclusion

For a long-term break, go to Account Settings → "Self-Exclusion", or let our support team know directly. Once activated, the account cannot be reopened before the specified period ends.

Getting help from the support team

Contact 96vip's live chat at any time or send an email to [email protected]. Our specialist team is ready to assist you in both Bengali and English.

Age verification and minor protection

96vip strictly maintains a 21+ age limit. Identity verification is mandatory at registration and any suspicious account remains suspended until verified.

If you want to prevent minors from accessing 96vip on your device, use parental control software. Also, never share your account password or login details with anyone.

If a minor has access to your device, always log out after playing and it is advised not to save your password in the browser.

21+

For ages 21 and above only

Responsible gaming FAQ

Log in to your account and open the "Responsible Gaming" section from the settings menu. From there you can set daily, weekly, or monthly deposit limits. Lowering a limit takes effect immediately; increasing a limit requires a waiting period. Our live chat support is always available if you need help.

Yes, but not before the specified period has ended. Once the self-exclusion period is over, you will need to submit a reactivation request. Our support team will guide you through the process and make sure you are returning with full awareness.

Speak to them directly with empathy and try to understand the situation without judgment. You can contact 96vip's support email at [email protected] and we can advise on next steps. Seeking professional mental health support is also highly effective.

A time-out is a short-term break — from a few hours to a few weeks — that ends automatically when the period is up. Self-exclusion is long-term, and even after the period ends you need to consciously apply for reactivation. If you have serious concerns, self-exclusion is the more effective option.

No. 96vip is only for people aged 21 and above. Age verification is a mandatory step during registration. If someone is identified as underage, their account will be permanently closed.

Absolutely. The 96vip support team is available 24/7 via live chat and email in both Bengali and English. For anything related to deposit limits, self-exclusion, or addiction, contact us directly at [email protected].

Play responsibly, win with enjoyment

At 96vip, the best experience awaits you — a combination of entertainment, safety, and fair play.

For ages 21+ only • Play responsibly

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